freshdesk

Workflow Automation Integrations

Freshdesk Integration for Better Customer Support

Freshdesk is a SaaS-based customer support software that Automates your repetitive work and saves time, Streamlines all your customer conversations in one place, Collaborate with other teams to resolve issues faster.

Customer Support

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

How Does it Work?

ZapUp automates your work by merging Triggers (like “New Ticket”) and Actions (like “Create Ticket”) to complete an action easily in one application while a trigger occurs in another application. ZapUp and Freshdesk can keep you and your business on top of your customer’s view by generating Freshdesk tickets, create new companies, tickets or new contacts easily on freshdesk.

flow-inner-integration
Triggers

New ticket

Triggers a notification if new ticket is raised

ACTIONS

Create contact

Creates a new contact entry

Create company

Creates a new company entry

Create ticket

Creates a new ticket entry

Create ticket note

Adds a note to an existing ticket

Create forum

Creates a new forum

Create forum topic

Creates a new forum topic

Create forum category

Creates a new forum category

Popular ways to use FreshDesk workflows

Freshdesk

Freshdesk
New Ticket

asana

Asana
Create Task

Freshdesk

Freshdesk
New Ticket

trello

Trello
Create Card

Freshdesk

Freshdesk
New Ticket

monday.com

monday.com
Create Board

Freshdesk

Freshdesk
New Ticket

slack

Slack
Send Channel Message

Seamless Integrations of our Apps

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