Freshdesk is a SaaS-based customer support software that Automates your repetitive work and saves time, Streamlines all your customer conversations in one place, Collaborate with other teams to resolve issues faster.Sign Up FREE for 10 users
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
ZapUp automates your work by merging Triggers (like “New Ticket”) and Actions (like “Create Ticket”) to complete an action easily in one application while a trigger occurs in another application. ZapUp and Freshdesk can keep you and your business on top of your customer’s view by generating Freshdesk tickets, create new companies, tickets or new contacts easily on freshdesk.
Triggers a notification if new ticket is raised
Creates a new contact entry
Creates a new company entry
Creates a new ticket entry
Adds a note to an existing ticket
Creates a new forum
Creates a new forum topic
Creates a new forum category
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