Freshservice enable users to look up solutions from the knowledge base, and let them raise requests directly from your service desk’s support portal, which can be customized to reflect your brand's identity.
ZapUp automates your work by merging Triggers (like “New Ticket”) and Actions (like “Create Ticket”) to complete an action easily in one application while a trigger occurs in another application. With the help of ZapUp, pull information from any of your favourite apps into Freshservice and vice versa by integrating with ZapUp. Easily create users, leads and much more on Freshservice without any manual intervention.
Triggers a new ticket
Triggers an update for the existing ticket
Create a new ticket
Create a new requester
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